[Resolved]  Amazon — I'm buying mi earphone in amazon online shopping september 30,2019

Address:Mohammed pura street, Salem, 636001
Website:Consumercomplaints. In

My name is (B. Mohammed) and i had ordered 30.09.2019 (Mi earphones basic with ultra deep bass and mic (Red) of rs.389in iam paid on upi transaction and i have send mail from bhim so bhim has respond to send in refund reference number[protected] so i have to complaint in indian bank so indian bank is no response the to me. Then my transaction failed my amount was debit to one month over no response, no refund so please kindly release my payment and told me to fill charge dispute form but
Please kindly respond to this complaint it's very urgent.

Thanks you sir/madam
Transaction date - 30.09.2019

Transaction id[protected]

Refrance number[protected]Provide from bhim)

Account number[protected]Indian bank salem main branch)

Complaint number[protected]National consumer helpline provide the complaint number)

Refrence id - [protected]

Refrance number-ibcwe[protected]online customer complaint reference number is (Indian bank)
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2020
Complaint marked as Resolved 
Amazon India customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2020
Amazon India Customer Care's response
Reference No. – 6565
We have perused the complaint received from Mr.Mohammad B. ("Complainant").

We find that we are unable to redress the complaint since the complaint does not contain any order ID, registered email address or registered mobile number.

You are requested and required to provide us with the correct order ID as found on the tax invoice issued by the independent third party seller or in the alternate provide us with the mobile number and email address used at the time of inception of the amazon.in account.

We shall hold your complaint in abeyance till we hear from you with the above particulars and shall appreciate an early revert.

Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.

The above cited reference number may be quoted in the reply.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19933
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information