Amazon.in — Failed to deliver the product in discounted price - 2 similar incidence happened with me

Address:Bangalore, Karnataka

I got 50% discount of ordering Hush Puppies shoe during their so called Independence day sale. I paid the amount upfront using my CC on 10th Aug 2015 and after waiting 21 Days they couldn't deliver the item. Courier service didn't mentioned the real reason of delivery failure. When I was in the call with Amazon customer service representative was asking me repetitive times to cancel that order and replace with a new order. Finally they processed the refund on 31/08/2015. Same thing happened with me for another Lee Cooper Loafer shoe which I ordered 33% discounted price. Next day the price of the item went up and same night I got the order cancellation email mentioning item is out of stock. This time too I paid the amount upfront using my CC. I need some advice what step I can take against them since they accepted the payment hence do they not bound to deliver the item in agreed price??
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information