Amazon.in — received damaged product 2 times and now getting only refund

Address:SECTOR 37c, Chandigarh, Punjab, 160036

I ordered whirlpool refrigerator on 11 aug 2019 ORDER #[protected] on amazon.in and got the product on 15th aug 2019, we found the product is damaged and i complained to amazon customer care after 3 days communication long long conversations finally i get replacement for my order, and is to be delivered on 22nd aug 2019, but to my surprise this item when opened by delivery boy is also much damaged than previous one.
this is worst experience with me and very very bad service from amazon
nothing to do i called amazon customer care and the said will pickup the product and issue refund but what about the losses i faced due to this poor service
can anybody take care about what i have loosed since i ordered on 11th

1. paid amount on 11th
2. received damaged product and fought for replacement for 3 days and finally replacement approved
3. after 3 days received replaced product (damaged) and was return to seller
4. customer service says we will refund after pickup scheduled tomorrow 23rd aug 2019
5. after 5-7 days will get refund

means lost money for 3 weeks, not having perfect product and what next if i order now will have to pay[protected] extra to buy the same product

so much harassment, lived without an important home appliance for 2 weeks and result is

REFUND...
THIS IS THE WORST EXPERIENCE
+2 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19930
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information