Amazon.in — Regarding moto e second generation

Address:	201308
Website:	amazon.in

sir, as i was browsing the website, i saw a very beautiful and attractive offer, in that i was getting the moto e 2 at rs. 1999. but a tragedy was happening as soon as i tried to order it. first of all, the order cancelled automatically from the amazon's side and when i tried to reorder it, the price suddenly shooted up to 4500 rs. i have the screenshots of the incident as well as. though i wanted that mobile phone, i ordered it and it failed, i immediately contacted the customer care. i have been in conversation for more than 2 hours but still i have not got the resolution even from the supervisor level. i just want to convey the information that the order which was cancelled is due to the fault of amazon not mine so why should i suffer.. why should i purchase it for high cost. i did everything to justify myself and tried to put myself in front of the supervisor as well as the DART team but they cannot helped me. THE JUNIOR LEVEL TOLD ME THAT IF HE PRICE FLUCTUATION S WOULD HAVE BEEN SMALLL, THEY MIGHT HAVE HELPED ME WHILE THE DART TEAM TOLD THAT THE KNOWLEDGE GIVEN TO ME BY JUNIOR IS WRONG, i cannot beleive, how can there knowledge be so conflicting. i am very dissapointed with what happened in my case. they just told me that At this point, we would not be able to issue the price difference amount. somehow i managed to get your email id and now with this silver lining, i have tried to raise my voice to you.. and i think that you will surely help me in this matter. please dont dissapoint me sir, it was not my fault, and in order to justify myself, i have some screenshots also related to the query PLEASE HELP ME OUT SO THAT I MAY GET THE PRODUCT AS SPECIFIED. THEY TELL ME THAT THEY UNDERSTAND MY CONCERN AND ARE SORRY FOR IT AND ASSURES ME THAT IT WILL NOT HAPPEN IN FUTURE, BUT SIR WANT to emphasize that when they are not able to help me out at this present moment then why should i beleive them. just help me out so that i may get this product as desired ..