Amazon India — 2000 inr cashback is not received

Address:

421204

I have purchsed daikin 1.5 ton 3 star inverter split ac (Copper, atkl50tv, white) on 10 april 2019 and order number is order#[protected] by amazon.

Amazon promised the 2000 cashback offer with this product for every customer by july 1st 2019.
When i communicated with customer care executive last week, she said it has been transferred to bank and she is escalating for refund cashback.

Today i called to customer care, he is saying that product is not eligible for cashbak. This is really fraus and strict action should be taken against amazon and amazon must cashback 2000 inr as promised.

Regards,
Nitin jain
[protected]