[Resolved] Amazon India — about my amazon.in account on hold | |||
My name is ajinkya lavate email id is lavate. [protected]@gmail.com which is registered with amazon.in. My amazon.in account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order. After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong I have also provide all the details to amazon.in by mail and fax but still my account is locked. Was this information helpful? | |||
Sep 30, 2017 Complaint marked as Resolved Amazon India customer support has been notified about the posted complaint. | |||
10 Comments | |||
Comments
Sir i had done payment thru debit card on 19-07-17 and i had twice payment done on 1 product so please refund my 1st attempt payment.
Reply
My delivery time 14 SEP expected.but today 17 but my product does not delevierd til now.i vl.pay d money of my product...nd in Amazon or courier service don't give me any emails or messages DT my product is delivered in lately due toh so so reason..BT no one have informed me ..where is my stuff.
My name is rocky email id is lavate. [protected]@gmail.com. My account number [protected] which is registered with amazon.in. My amazon.in account is locked from 20 days. Reason is that i placed a order on amazon by mistake i fill wrong credit card no after please order i relies that i fill anything wrong i imidately cancelled that order.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong
I have also provide all the details to amazon.in by mail and fax but still my account is locked.
After one day i see my account is locked. I try to contact customer care but they tell they can't help me only investigate team unlock my account. I sent mail on [protected]@amazon.in, [protected]@amazon.in ans [protected]@amazon.in but they not listening anything they send me mail that [ your order can't be delivered please fax your credit card details with billing address ] but that credit card no i filled is wrong
I have also provide all the details to amazon.in by mail and fax but still my account is locked.
My name is Kalpana and email id is [protected]@gmail.com and my account get blocked.Pls solve my issue as fast as you see
SaHeer SAd's reply, Jun 21, 2019
solve?
I have filled wrong cridet cards detail by mistake when i finded it i just canccelled and now. My account is on hold
My account also has been kept on hold from past week . I didn’t do anything just did login my cousin’s account on my phone to reopen his account coz he wasn’t able to .
My name is harsh it is under email [protected]@gmail.com
Haven’t been able to get any positive response from the team they just keep stalling and no resolution . My wallet even has balance in it which i am able to use
My name is harsh it is under email [protected]@gmail.com
Haven’t been able to get any positive response from the team they just keep stalling and no resolution . My wallet even has balance in it which i am able to use
My account is hold with out any reason mobile number [protected] i called customer care so many times and telling that we will do the needful.
Why Amazon doesn't care about customer genuine complaints, i[censored] hold the account what is the use to Amazon think big Amazon. And sort out the problems on time think big for good business with out any reason ur holding accounts!! I remember i put my account number in 3 Amazon accounts may be the reason u have hold my account pleased to request do the needful and re active my amazon account
Why Amazon doesn't care about customer genuine complaints, i[censored] hold the account what is the use to Amazon think big Amazon. And sort out the problems on time think big for good business with out any reason ur holding accounts!! I remember i put my account number in 3 Amazon accounts may be the reason u have hold my account pleased to request do the needful and re active my amazon account
Your not allowed COD option to my account i have called so many times to customer care but haven't dolved this single case what kind of service you have and in the world amazon in top place but in my case Amazon in the last place in this world.
Still u have a time to rectify my case, all customer's have COD option why not me only accepting upi payments why what is the reason on that as customer care executive telling that there is no any issue with your Amazon account but iam the facing the issue COD option is not available for me only that is my question to you, and if you can solve my problem please do the needful ASAP and ZAP.
details are below:
[protected]@gmail.com
[protected] account register mobile number. Kindly please do the needful...
Still u have a time to rectify my case, all customer's have COD option why not me only accepting upi payments why what is the reason on that as customer care executive telling that there is no any issue with your Amazon account but iam the facing the issue COD option is not available for me only that is my question to you, and if you can solve my problem please do the needful ASAP and ZAP.
details are below:
[protected]@gmail.com
[protected] account register mobile number. Kindly please do the needful...
My account [protected]@gmail.com has been kept on hold. I have tried to contact Amazon but with little help. Amount has been deducted but they have not responded.
7%
Complaints
19931
Pending
0
Resolved
1458
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information