Amazon India — account blocked for irrelevant reason

My amazon account is on hold and they are asking me to share my debit card statement for no reason. 1st thing no bank provide debit card statement ever. Only the account statement exists. And i have provided them the details asked my they multiple times but didn't get any proper reply from there side. I also have 24000 amazon pay balance which i wish to have. I wish that amazon should release my account asap.
My account details are
e-mail: [protected]@gmail.com
account holder name: arushi
registered no. [protected]
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Amazon India customer support has been notified about the posted complaint.
Nov 17, 2019
Updated by yashaga88
Amazon customer care has not contacted me yet. I have called up cc many times and every time I get the same response that i will be contacted within 24 hours and 3 months have been passed no one has contacted me yet.
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