Amazon India — account locked

Address:

Hyderabad

Hi team,

My account is locked, as i have used international card on my amazon account for the latest order which is cancelled. I got a message asking for billing information and i have provided it couple of times however it still says couldn't unlock my account. I called you guys countless times for help but i haven't recieved any, moreover my prime account is locked where that's the only source of entertainment i have in this pandemic. Whenever i login to my account i see a message stating we have sent email and message for further steps and saddest part is i haven't received any email from amazon so far with any kind of details. This is really frustrating and annoying that my amazon shopping account and amazon prime is locked and can't use the service for which i'm paying. It's really sad that none of your agents have that much of calibre to helpe me out. Very poor customer service. Very disappointed with amazon.

Name: sonia

Contact number: [protected]

Email: [protected]@gmail.com

Unlock my amazon account immediately.

Regards,

Sonia.