Amazon India — amazon.in - order[protected]; amazon not delivered product after estimated delivery date and no updates from seller and it was paid by card

Address:	Chennai, Tamil Nadu, 600096
Website:	www.amazon.in

I have order walker no shine 3/4" x 3 yard roll hairpiece tape lace front wig toupee, order id :[protected], through amazon.in on 11 november 2017 and they took extra charge of 45.0 inr for quick delivery (14 nov-17 nov) and paid total 844 inr by credit card on 11 nov itself.

But, i have not received till now (20-nov-2017) and called so many times to amazon customer service. But, the keep fake promise that they will deliver within 24 hrs, but till now it not happen.

So, first of all, they took extra charge for faster delivery and took 44inr. So, it is one type of cheating and fake promise.
Second, after paying full amount, prouduct not delivered and dispatch details also not provided. So, i am unable to track. It also, one type of harassment.