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Address:Flat no 302, saibalaji nest b, sushma sainagar, Hyderabad, Andhra Pradesh, 500070

Hi, My name Is Vasishta Ram. My father has got a message like this -

"Transaction o[censored]SD12.99 made on SBI Credit Card XX2577 without effecting add'nl factor of authentication mandated by RBI, at Amazon Prime on 13 Aug 19 ."

we have not purchased any item nor subscribed to Amazon Prime. I have got Prime account with Airtel for free. From two months I am noticing the amount of 12.99 USD has been taken from my fathers's credit card twice. So far 1900 rupess unauthorized transaction done on the credit card. What might be the reason? Please help me in this regard. How can I get the amount back?
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