Amazon India — Amazon transportation services (courier) | |||||
From last 2 days i am struggling for courier parcel (wireless harddisk) which is already there in your chembur warehouse. Let me tell you very clearly, your couries boys in chembur are really pathetic They are just lying and saying that no one is there in house. I thinnk you should remove all those rotten boys from you company who are spoiling your companys name. I have received sms on 31st of july along with mobile no of your courier boy. No which you have shared was switched off whole day and next day. I. e 1st of aug, by 8 pm i was able to connect to your courier person luckily as his phone was on, now he told me that your courier parcel had gone back to amzaon. On 1st attempt failure of delivery, courier has gone back to amazon. Your company should have rule to first dial and confirm the persons availbility post that they should deliver the courier, for that service anyone will be ready to pay the amount. Your company should share the details of courier ware house near by location where parcel is arrived, so in case your person is not avaible, we should go and collect the courer parcel. This is very basic in e commerce industry, which is followed by every ecommerce company. Every time i called customer care, they didnt gave the details of same. Aying that they dont have the detials. I dont know why you are not transparent and hiding things as a consumer i have full rights to know where my product is as i have paid the complete amount along with courier charges. Amazon transportation service is worst service in chembur Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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I purchase Coolpad note 3 lite gold 16 gb to amazon. in this phone very heat problem 58-68°. it was defected. I said that plz change my phone to another good one. but they are not give any solution. and not good service or reply to me.
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