Amazon India — american micronic ami whh 15ldx 15-litres horizontal water heater (white)

Address:Bangalore, Karnataka, 562149
Website:Amazon.in

I have ordered the product on 23-jun-2018, expected delivery was 27-jun-2018. The tracking showed updated till 23-jun-2018 and then i got a message on 1-jul-2018 saying that i can order a replacement.

I did place the replacement order for the undelivered product on 1-jul-2018, expected deliver was 5-jul-2018, tracker showed updates till 3-jul-2018 and now, it says the delivery is delayed.

Order#[protected]
I am not sure where the shipment goes post it reaches the nearest facility in bengaluru. The customer service team always promises me that the shipment will be delivered. But, it never happens. This has left me with zero trust on amazon and hesitant to order anything further with amazon.in

If you guys are overwhelmed with your huge customer base and want to accept such lapses from your team then thanks, may be i will not followup.
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I bought a realme 1 mobile from Amazon india
And I want a refund for this product for defecting product since[protected]
Every time when I call to amazon customer care they take 24-48 hours for the refunding process and nothing will happen till right now

I ordered a oneplus 6. But Amazon delivered me a damaged product. And they did not take it back.
[protected]@gmail.com this my email

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