Amazon India — Blocking of account without genuine region

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir my amazon. In id is [protected]@gmail.com i got a gift card from my father office i reedemed it and went on to order printer and decided to pay extra money with debit/credit card option. They block my account and told to give details of card which i dont have despite of many efforts by phone call and mails they told us that it is done by their account team and coustomer soupport cant do anything in it i mailed to given id but every time they forward the same mail without understanding content of my mail

Plz understand my problem and plz resolve it fasts

Regards