Amazon India — Cashback not provided as promised

Address:	Bangalore, Karnataka, 560055
Website:	Amazon is online market place for shopping

I purchased MOTO G4+ during standard chartered card promotion period of 9th to 11th July 2016, and I was to get cash back latest by 08th Oct 2016. However till now the Cashback is not credited to my account.

I have emails from customer care executives confirming that I am eligible for the offer, and also before placing the order I had a call with their customer care team specifically confirming the cashback offer, and the team promised that I am eligible for cash back, now they are denying that the product I have purchased is not eligible for cashback.

Below is link for cash back offer page:

http://www.amazon.in/b/?_encoding=UTF8&camp=3626&creative=24790&linkCode=ur2&node=[protected]&tag=pr...⇄

Need your help to get the cashback as these online player are making false promises to innocent customers.

I can send the emails