Amazon India — Cashback not received for mobile purchase

Address:Bangalore, Karnataka, 560055
Website:www.amazon.in

I purchased 2 moto g plus, 4th gen (Black, 32 gb) using different account but same sbi credit card. But till date i have only received cash back for 1 phone.

Order details is as below -

Order #[protected]
Order #[protected]

- i registered complaint via amazon app on 3rd november and also sent many email till today but they always reply back that issue has been escalated to billing.
- it should have been resolved so early.
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