Amazon India — charged more than mrp order id:[protected] enamor women's cotton mid waist panty cr17

How amazon partner with seller to charge more than mrp?
Sivasankar: i can see that the seller has replied that the price is 559 only
Me: i had emailed the original price from the manufacturer 399/-
Sivasankar: yes, for that the seller has replied that, the mrp is 559 only
Me: mrp was erased?
Sivasankar: i really feel sorry for it
Me: it is clear looting by the seller?
Sivasankar: we are really sorry for it
I will surely send this issue to the concerned team and make sure necessary actions are taken.
This will surely not happen again.
Me: what about charged above mrp?
Sivasankar: we will surely take necessary actions, and make sure it don't happen again.
Me: /what about the amount i had paid above mrp?
Sivasankar: please contact the seller and ask him for the price difference, so that he will reply within 48 hours regarding it
Me: you know he will keep saying different price, only help from side is possible?
Sivasankar: he has to help with the difference vinod
Please contact him, he will surely reply with a solution.
Me: already he had replied with the same answer
It seems you do not want to help me in this matter?
Sivasankar: we don't have the options to help you, since it is seller full filled order
Only he can help you
Me: that means you dont have any control over seller?
Sivasankar: we can also only contact them and ask them to help you
Me: that means they are free to loot and cheat customers?
Sivasankar: no, they can't do it, we surely take the necessary actions.
Me: when more than 3 weeks?
Sivasankar: it will not happen in future.
Me: but what about the amount already paid over mrp?
Sivasankar: please contact the seller, they will help you
I don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's
Still connected. If you aren't able to respond in 1 minute, this chat will close
Me: i again repeat, that means seller is free to cheat customer from your website and you do not want to help the customer when seller is not listening
Sivasankar: he has replied that the mrp is 559 only, if you are not satisfied, please contact him with the full details, please mail him, he has to reply to you within 48 hours
Me: again same way to delay settlement
Sivasankar: it is the only solution
Me: when i repeat he come with same answer
Sivasankar: only he can help you with the difference
You have the proof right, please mail him with it, he must accept it this time.
Me: that only means seller is free to cheat and you know settlement will not take place?
Sivasankar: you have the proof right, please mail him with it, he must accept it this time and help you
Me: you have no role in this issue?
Sivasankar: i will also contact the seller regarding it to help you
Me: the proof i had already given you
Sivasankar: please send it in mail to him and ask him for the amount
Me: the manufacturer web site display the price?
Sivasankar: they would have different rates.
The rate will vary from there to amazon
We cannot assure the same price
Me: the mrp was erased it is clear cheating, and you are partner with the seller?
Sivasankar: he rate in amazon, is fixed by the seller, please contact them
Me: that means you are partner with the seller in cheating and looting?
Sivasankar: i cannot comment on it
Me: that means yes
Sivasankar: i cannot comment on it