Amazon India — Cheated by Amazon India

Address:	110077
Website:	amazon.in

Hi, my name is avinash sharma, writing this e-mail after cheated by amazon india. I've placed an order of apple iphone se 64 gb (Space grey) model. My order number #[protected]. I've planned to gift this phone to my mom on mother's day. So i've placed an ordrer on 12th may'17. As a prime member of amazon.in i was assured that product will be delivered by 13th may'17, which was not happened actually and after couple of follow ups a courier boy came on 15th may with packet. When i opened it up, i found a detergent cake inside it with a battery charger. So i've called up again to customer service of amazon & they people are saying will investigate and will get back which is not happening.
I've so may trouble after placing the order on amazon.in. First they've spoiled my surprise gift to my mom on special day like - mother's day. I didn't get it inspite of being a prime member of amazon india. And later when i got the packet, it was a detergent cake - "fena50gm" inside it. I'm feeling cheated by amazon.in. They've fooled their loyal customer like me.