[Resolved]  Amazon India — Closed my account and not giving my money that is my gift card balance that i had

Website:

www.amazon.in

I have gift card balance of Rs.4835 in my amazon account and amazon account and they are telling they won't open the account back and also not giving my money back please help me i need my money back i also purchased a coolpad note 3 and i paid with gift balance and remaining from my bank and it showed my payment is not successful and money was cut down from my account and also gift balance became zero and now when i opened to see that issue on my computer i was unable to open my account on computer and they said my account is closed and still in mobile its showing my payment is not successful and also my money is not given back both gift card balance and the money cut down from my bank account give me my money and close my account i will never buy from amazon after that anymore