Amazon India — complaint against wrong commitment

Address:Thiruvananthapuram, Kerala
Website:Amazone

I have ordered one item in amazone site actually my order date on22 nd oct, then also it will be delivered nov2nd. Today 28th i got one email about that order has been returned to seller due to packing damaged. I think its the drama from distributor side beacuse its heavy duty material of royal enfield. I am totally trapped this order was already paid the amound. Till yesterday i have wait for that order. Totaly waste of my time, i believed amazone but its totally now un satisfield. I had order this item rs.624 then now i didn't get the offer now its price is 1118 rs. Totally i am dislike and unsatisfield.
First of all you will maintain customer satisfication... Otherwise your mark is zero.
I will put on one case file to consumer court aginst this amazone site.
My order id is[protected]
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Amazon India customer support has been notified about the posted complaint.
Oct 29, 2018
Updated by Rahul R V
i want this order again its same price, i am didn't do any other option of refund or any other. All are done by amazon, basically i didnt receive the refund money.
Oct 29, 2018
Updated by Rahul R V
its my order id and details.

Complaint comments 

Comments

HELLO

I AM NOT RECEIVED EXTRA CASEBACK AMOUNT 20%. I HAVE APPEALED PROMOCODE EXTRA20 BUT NOT RECEIVED CASEBACK AMOUT.

ORDER no[protected]

PLEASE SOLVE THIS PROBLEM

Hello i am not acceptable your explanation. surely i have applied EXTRA20 successfully. so please refund my caseback amount...

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