Amazon India — Customer centricity

Address:	Gurgaon, Haryana, 122017
Website:	Amazon.in

Amazon is very pethic in customers centricity.

I have ordered an mobile flip cover from Amazon and I think it was the biggest mistake.

1. Your courier delivery boy had updated the status "delivery failure as the addressee is not available."
My response: He didn't attempt for delivery. Nor he made me any single call. How could a simple courier delivery boy can fool the entire Amazon.

2. After repeated escallation and complaints no buddy had addressed the concern.

Do Amazon want to deliver the product or just sitting on my it. Had it be Flipkart, I would have got resolution imediately.

Kindly revert with proper resolution. And improve in your grievance address system.

Waiting.