Amazon India — Damaged mobile phone received - refused return

Address:	560103
Website:	amazon.in

Hello,

Order #[protected]
Product : oneplus 3t (Soft gold, 6gb ram + 64gb memory)

Purchased this product for approx rs 30k and from day one i have heating issues and hangs intermittently. Requested a return but amazon refused and asked me to work with vendor.. I consider this as an doa and want this to be returned for full refund.in the product page they have not mentioned any special return policy..
I need to return for full refund..

Thanks
Ravi