Amazon India — DELAY IN DELIVERY ( PRIME service ) | |||||
I have placed 1 order (SAMSUNG GALAXY ON5 PRO (Gold)) (Transaction Mode - Online Payment Done), which was ordered on 18-Oct-2016 (Order#[protected], the expected delivery was on 20-Oct-2016 which is not yet delivered to me & today is 24-Oct-2016. As I wanted to gift it to my wife, whose birthday is on 23rd, so I booked using PRIME option, which guaranteed the product to be delivered by 2days.. But it’s already 4days delay. I don’t know whats the use of PRIME option, taking 500rps extra charge but still delay in delivery. I have been calling the customer service from last 4 days they kept me promising that the product is on its way, in the next 24hrs which i waited for 2days and yet the product is not delivered. I'm very much tired of calling the customer care and keep on telling the problem repeatedly. Every time i call i get a new person to attend my problem and answer the same to wait for 24hrs more. with this bad experience, my trust on amazon service is totally gone. Please let me know what is the problem with your courier service, I am not interested to get the money refunded as i've already waited for 4days and still waiting for it. Was this information helpful? | |||||
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Amazon India customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I am a regular customer of Amazon but recently I have had problems with my refund amount of 499 . It has been 15 days still I have not received my refund.Amazon has worst customer service, I have called up amazon many times they said ur refund has been initiated but still I have not received.
Reply
I ordered on5 pro on 19th october and still waiting...when i check the status its showing like arrived my place but still not ready to out for delivery...from 3 days it was same place only..
even i ordered few books and still waiting, False delivery attempts were published by amazon. Neither they called us nor attempted to deliver.
Prime : its waste of purchasing in prime and more over when we book the product its show two delivery, after payment its show different date.
Funny thing is status showing when i track order " Delivery attempted Mid night 12Am" ..
even i ordered few books and still waiting, False delivery attempts were published by amazon. Neither they called us nor attempted to deliver.
Prime : its waste of purchasing in prime and more over when we book the product its show two delivery, after payment its show different date.
Funny thing is status showing when i track order " Delivery attempted Mid night 12Am" ..
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