Amazon India — Delayed pickup and refund

Address:	Chennai, Tamil Nadu, 411035
Website:	www.amazon.in

Dear team,

My first experience with amazon is going to be my last experience with them. I had ordered one coolpad note 5 and i returned the product as it was faulty. They delayed the pick up of the product and now delaying the payment. It is pathetic to note that company of such caliber is making their customer to beg for the refund. It is interesting to note that their ecr team provides you with one reference no. Whereas billing team provides you with a different reference no. I had made atleast 15-20 calls and mailed them atleast 25-30 times but no resolution.