Amazon India — delivery delay for prime members

Address:	560066
Website:	www.amazon.in

I ordered a tripod from amazon on 14th august. That was supposed to get delivered by 16th of august.
Till today 21st of august i have not received and calls or any product as such.
Order #[protected]
Everyday i am receiving a message that the package is out for but they never tried to contact recipient and every time they are updating the status as there was no one to receive they couldn't deliver the product which is a lie.
Mail after mail they are assuring that they are very concerned about the product and wants to delivery by 24 hours, but still no call received for delivery.