Amazon India — delivery has not happened..want to cancel the order but unable to do so

Address:	421301
Website:	www.amazon.in

Hello Amazon

I have got a terrible experience after ordering "Eureka Forbes Aquasure Aquaflo DX 18-Watt UV Water Purifier (White)" from you.

ORDER #[protected]

The estimated delivery time line was till 19th June 2018. After contacting customer representatives came to know that it is being delayed due to external factors. I can understand delay but there is no proper response from Amazon customer care team and still no sign of delivery. in this situation i am not able to cancel the order as i would not get refund immediately as there is deficiency in services from Amazon.

such a pathetic service

Next time i will be cautious while putting order on amazon with advance payments.