Amazon India — electricity bill payment is not updated in my account

Address:

Ludhiana, Punjab, 141010

Dear sir,
I had made on payment of electricity bill by using amazon.in app on 14/08/2018 through my registered id on [protected]. Bill amount is 3460 which is deducted from my account but not updated in my pspcl account no:- [protected]. Today, 04/10/2018, when a discuss this problem with our executive tushar and chander they are too rude and not even understand what i want to tell them. Its really bad that i m getting harassed from about 10days. I think amazon should have to pay reward for this harassment which is due to the mistake of amazon. Here i am atttaching the receipt which is taken from amazon app.