Amazon India — Failed to deiliver the product

Address:

Bangalore, Karnataka

Hi,

I had ordered Micromax Yurekha smart phone launched by Amazon india on Jan 29, the order placing was successful and the confirmation for the same is recieved from amazon. The product was not yet delivered after two weeks.

Now the company representitive is telling they have lost the product /it is damaged and to re-register for a new sale and try buying again.

The same smart phones are being sold out every week but the amazon is not delivering the product for the existing order placed by me. No positive response is shown by it.

Thanks,
Avinash