Amazon India — Fraud case-get Marble piece instead of Mobile

Address:	New Delhi, Delhi, 110088
Website:	Amazone

I booked a Samsung on7 pro mobile on 16th Nov 2016 which payment has been done by debit card on same time. On 22nd Nov 2016 I got the delivery but when I opened the box we found the marble piece in the box instead of mobile. I was trying to register the on amazon about the fraud but they guys didn't log the complaint and told me that send the mail for same. Three time i have sent the mail with the attached snap of fraud delivery. But whenever I called customer care, they refused to get the mail. Today I asked to Customer care executive Mr. Mustafha about I didn't get the response from him. When I asked to log the FIR about the fraud, then he replied ' as you wish'.

Kindly suggest me now what i do ??