Amazon India — fraudulent happened on transit

Address:	Chennai, Tamil Nadu, 600097
Website:	www.amazon.in

Hi amazon,

My order number[protected], which i ordered vivo v9 by paying 20k on 20th august nd my standard delivery time was monday (27 august 2018)... But i use to check my transit status for every 6 hours... So today (25th august 2018) i come to know that product arrived at nearby hub which is nearly 5kms away from my room nd i was getting ready to home as because tomorrow is raksha bandhan nd i ordered to present the mobile to my sister. So i directly went to hub for collecting my product... I gave my order number nd they found it nd delivered to me, at the same moment i started opening the courier i found different mobile which micromax keypad mobile which cost is 700 approximately, i paid 20k for vivo v9 nd i got micromax keypad mobile nd i started escalating to logistics where that ask me contact customer care for the my product which i received, they tried helping me out nd ask me to wait for 3 to 5 days... But i found in my package there is small hole on transparent cover where there will be address will be help to deliver, who the transit person has changed the address for both product which i received... I felt very bad today nd tomorrow is raksha bandhan where i don't have any money to present anything to my sister... I have added the pic which i got delivered... The vivo v9