Amazon India — Giving wrong information about delivery of product

Address:India

I have ordered Stylsta Window AC cover from Amazon India on 13th Oct for anount 299 on 13th Oct and it was to be dilevered on 18th Oct. The delivery boy acted cunning and never came to deliver it. Got the status updated twice that payment was not given. Informed Amazon about this and they said delivery attempt was never made and delivery boy was at fault. They said it will be delivered on 22nd Oct. Today again i checked with Amazon they said cannot deliver today on 22nd also. Being harrased for last 5 days and also wrong allegation that payment was not ready when no attempt was made to deliver it.
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Amazon India customer support has been notified about the posted complaint.
Oct 30, 2020
Updated by Virks
Amazon is repeating same harrasment on my order 3rd time. I ordered Pigeon 5L cooker and Greenchef 3L cooker. Order has reached chandigarh Amazon facility on 26th Oct. Delivery boys are so cunning they say they dont have order and cannot come to Mohali for delivering. They behave so rude and misbehave. They never came to deliver product and update status that payment was not given. Now customer care person told delivery agent was stopped to enter. We have cctv camera footage and gate entry records which proves noone came. I got confirmation email that product will be delivered by 30th Oct and now Customer care persin saying wait till 3rd Nov. Full of lies and false promises. Amazon
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