Amazon India — horrible customer service and company prioritize a fake and disgusting policy above the needs of customers | |||||
From last few days i was trying to order honor band 3 activity tracker to gift my brother on 2nd april from amazon but i couldn't place order as price was frequently changing that even in few minutes. Once i tried to place order and for that i searched for my bank details as my account was new mean while price changed and increased again so that time also i couldn't place order. Seller were also changed with price every time and all were new sellers. I tried to contact seller which was also not possible as on google those sellers we're not available. Some how i contacted customer care and make sure about seller means they are not fraud and product is genuine. Then i palced order for 3 band it accepted my order as cash on delivery was not available so i paid through debit card. My order was placed on 29th march during this period i so many time contacted customer care and asked about each and every thing mainly for urgent delivery as it showed delivery date of 3rd to 5th april but they never info me about quality and today suddenly at 12:30 am (1st april) they canceled my order by giving silly reason of quality. If it was the metter of quality then they must inform me while placing order even when i contacted customer care they never informed me and now they are saying this thing and everytime they just made fake commitments and then back steps from help. I wasted my 3 days now product is not available at same price also i want to gift it so how can i arrange in short time. Also they diducted money for 3 bands and i will receive money within 2 days because of sunday so disgusting! How can they cancle order without informing or if there is such policy then why your system diducted money of 3 bands? I want my product back. Provide me my order at same price or i will take leagal steps against you for misguiding me and for wasting my time and money. I have each and every mail and call recordings. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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