Amazon India — I haven't received refund.

Address:

M. Seehalli, Muguru Hobli, T. Narasipura Talluk, Near School

My self Manoj S, i ordered a product (Boult True Buds, amount ₹1799/-) from amazon on 18th July 2021. But my product was totally defected so i returned my phone on 22nd July 2021 to amazon. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on 22nd July 2021, but yet i didn't get any message from my bank that for any transaction for ₹1799/- i called to amazon and they provide me a reference no. "[protected]" for my transaction. I called to my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute, (Reference no. "[protected]") so i want to do charge dispute file. My amount is ₹1799/- and name - Manoj S,
Mobile no. [[protected]] my account no. Is [[protected]] ifsc code - UBIN0915866.
Please help me to credit my refund ₹1799/- in my account. Please file charge dispute. Kindly help.
I am enclosing here mail image which is recieved from amazon.