Amazon India — Index echo beat

Address:Gurgaon, Haryana, 122001
Website:amazon.in

I ordered intex echo beats a basic mobile phone on 26 july2016 and the estimated delivery date was 29-30 july..i was really in need of a phone as I lost my I phone n i can't grab a new one so early that's why I ordered a basic phone so that I can use it until I can arrange money..Amazon mailed me on with July dat my order has dispatched n vl reach to me soon I waited n waited nobody called me.on 30th I received mail from Amazon that my order hasn't delivered coz addresse want there.I just wanna know nobody called me no one came to order anything to the address I mentioned than how could the ordering attempt has failed.today is 31july and I am still waiting for the call but no response.I even called Amazon customer service but these guyz are just saying you will get the order in 24hours.what rubbish is this.you guyz are troubling me a lot.just making us fool.I am waiting for my order since 3 days.I just wanna know wen r u going to dispatch it.amazon- pathetic service...
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Order #[protected] ordered on 11th July and was commit to deliver on 16th July
Courier: Amazon Transportation Services, Tracking #:[protected]
Product not yet received
Who will compensate
I have ordered a dress material from amazon which is defective. after my repeated request, they failed to pick up the product and harassing to refund the money. the awb no is [protected] which is created by amazon for return of the product. its just a harassment to a costumer .

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