Amazon India — Intex cloud q11-4g mobile phone

Address:	Pune, Maharashtra, 411024
Website:	www.amazon.in

We purchased mobile from amazon ' intex cloud q11-4g (Champagne, vr enabled)' that item is defective. There is network problem in that. After inserting sim and enabling also not getting network. We called customer care but they are also not responding and they don't help us also. They are rejecting call. So it is not useful to buy product with an amazon. We want to replace mobile. Your technician are saying we will solve but they are not helping when we call them they directly rejecting call. Please take action