Amazon India — kent ro (water purifier)

Address:	768004
Website:	amazon.in

Dear sir,

I brought a kent ro (Water purifier) in amazon on 11th aug 2018 order no[protected]. They deliver on 16th aug. The installation team was coming on 18th aug, when they open the sealed they are stunned to saw. We receive 3-4 clay brick, clay broken utensil & paper plate. Sorry to say amazon is a trust able company how they do such type of fraud. On same time i called their cs team and they assured me please give me 4-5 working days for investigation.in between the time a person call me mr ashis sharma (Mob no-[protected]), i briefly discus with him about the matter and he assured me to return or replace in 4-5 working days, and also i regularly touch with cs team, they also assured me. Today i call customer care team and they deny to refund my money or replace the item. They clearly told they sent the original product. Please suggest me what i'll do and help me to refund my money or the product which i ordered. Please help