Amazon India — micromax canvas infinity (black, 18:9 display

Address:	New Delhi, Delhi, 110044
Website:	www.amazon.in

Dear sir,

I am santosh kumar singh. My amazon account name is aryan.
We have purchased mobile phone from amazon 04 march 2018. But we have received defective product from amazon. So we have reported with your customer excutive for this refund and repleacement as on date 05 march 2018. But your excutive said that we will sent my engineer to your home after than we replaed your product. But no any body visited in my home and my complint is automatic closed by your service team. Next day we have again raise complint for replacedment but your team is not supported me. I have many time contact your call center for this issue but not any respone me. I am very unsatisfied with your service beacuse my totally money is waste for purcased defective product. I means that it is fraud site of amazon. And i understand you have lost your customer.
I want to know that why are you cheated with customer. Above details are mentioned below kindly check this issue and confirm me why you're not provide resolution me. I am waiting for your reply. After i will take action on this.

Amazon user id - [protected]@gmail.com
Order #[protected]