Amazon India — misbehavior of the delivery boy

Address:

602001

I am a regular amazon customer since 2015 and i have never come across such a delivery boy until today[protected]. The delivery boy called over phone and wanted me to come to the place where he was. When i refused and ask him to come to my residence he started using so much abusive and vulgar words that i could make a police complaint on him. He didn't tell his name. He called through mobile no.[protected].

It is very unfortunate that the largest corporate seller like amazon do not have any grievance redressing section. It seems amazon is under the 'mercy' of these indecent delivery/courier people. When complained to the customer care the call center man simply said sorry. He assured for the feed back but nothing i have heard from them till now