[Resolved]  Amazon India — missing product and delay in delivery after no. of chaseups

Address:Krishna, Andhra Pradesh, 520001
Website:Amazon.com

Order date: 22-jan-2018
Order #[protected]

This is regards to above item, it was delivered with missing item. However, i requested to replace the delivery and same thing was agreed to delivery on 25th jan-2018 with below details.

Order date: 23-jan-2018
Order #[protected]
Courier:amazon transportation services
Tracking #[protected]

Still i haven't received delivery, giving false statement while tracking the product in site. I am calling since 6 days for delivery and it status but they are not giving proper reason or service or tracking details. I lost my time to call and explain each day but still there are asking 48 hours in the mean while they are giving promotion balance. However they promised product will delivery in 24 to 48 he's still not at received. Till the day they are giving same answer. I am fedup with calling amazon service and getting explanation. Kindly help me to resolve issue and this should be punishable. Issues should not be a effected to other customers.
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Jan 31, 2018
Complaint marked as Resolved 
Company doesn't take any steps to resolve expect escalation but delivery is the matter of 1hour as they are saying it is in your location.bi don't have any details for escalation. Got the call from number: 00442030140221
Amazon India customer support has been notified about the posted complaint.
Jan 31, 2018
Ravindra B Satpute's response
lenovo k8 note (fine gold, 4gb) charger not working in warranty period so plz change emediat

Complaint comments 

Comments

Lenovo k8 note (fine gold, 4gb) charger not working condition in warranty period
so change/ riplace emidiat

I trusted the amazon i pay 15000 to my balance .book the product not delivery the product. and also not paying my amount to bank account, they telling that again book the product i dont have trust on amazon kindly do need for this
shridhar patil
[protected]
I don't trust amazon either they don't apologise and take care of issues.

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