Amazon India — Mobile one plus 2- insurance claim not honoured

Address:	400093
Website:	b2x.aarviinsurance.com

Order placed: 9 june 2016
Amazon.in order number:[protected]
Order total: 23, 698.00
I purchased one plus two device through amazon last year (June'16). Along with it i had also bought an accidental/damage protection insurance coverage from a company called b2x. On the 30.04.2017 i had an accident with my bike and my phone's display was also damaged. This was well within the timeline of the promised insurance period that b2x had promised me (Date 08.06.2016 to 09.06.2017). I went on to take it up with b2x in order to get my phone repaired. Once i had filed the complaint with them on 30.04.2017, someone from an insurance company called aarvi insurance phoned me and advised me to complete a declaration claim form along with the attached photocopies of the invoice and a snap of my damaged phone. They said i would in due course get an email from them which will have all the forms to be filled and sent to them to process the claim. But after repeatedly calling them for over a month, they never emailed the insurance claim form and hence i was not able to submit my insurance.