Amazon India — mobile-redmi

Address:

560008

Hi my name is barkath, i have ordered redmi 4 (Gold, 64 gb) on3rd aug 2017 with order id[protected] with rupees of 10, 998.00.

The mobile which i got which was a faulty one and not able to use (Sim card) trey issue. I have called customer care india several time to returned the product as i have purchased the same mobile from local mi store, where customer care were denying for returned and support. Whenever calling to customer care they are redirecting to us to call between 10-7 pm and also there is no help further.
I need the mobile to be refund and my money back.

Amazon.in which was claimed as india's no 1 ecommerce service is a pathetic service provider and there is no customer-centric at all.

The website shows large number of verity product (Brand) were actually are 1st copy or duplicate which were sold by local retail seller from across india. Purchasing a brand product from amazon is like "to hit in the dark"

Customer care team were not a friendly zone to talk you will be beating around bush always.

#amazon.com #amazon.in