[Resolved]  Amazon India — Money declined from bank account but order wasn't placed

Website:

www.amazon.in

Today's evening i was trying to place an order for prestige 5 litre outer lid pressure cooker worth ₹1249 and i made payment via state-bank-of-india's net banking. After some loading payment made successfully but i don't received any reference number of payment. After two minutes of payment i got an sms from amazon.in that your payment for the product has failed and there was a link for revise payment method. I clicked on link and tried to resolve my issue but not resolved because there was asked me to make payment again via debit/credit cards only, no option for net banking payment. I contacted amazon's customer care more than 4 times but not a single executive was really tried to help me, all the customer care executives tried to avoid me by giving me silly excuses and nonsense suggestions. I contacted to my bank too but they were unhelpful because of absence of reference number of payment. Money declined successfully but my order wasn't placed successfully.