Amazon India — Money not refunded after waiting for a month

Address:	600096
Website:	www.amazon.in

My Name is Manikandan. Mobile Number is [protected].

I Purchase [Portronics Glitz -Ultra-portable wireless Bluetooth speaker POR148 ] worth of 2899. But i was not satisfied with the product and i'm getting better price in local shop also. I returned the product back to amazon. They told me they will refund the amount with in 2-4 days but it is not done till now. I'm constantly calling them and they are promising that it will refund with in 2-3 day. Last call was on 16-Mar-16 and they were saying it was refunded kindly contact with your bank with UTR # NFT[protected]XXXXXXXXXXXXXX Number. I did same and bank Customer care peoples was saying that their was no transaction done by amazon. I don't know what to do.

For my money i'm called to amazon lots of time and requested them to refund my money. Their customer care people don't know how to solve customer issues. Every time they are explaining me why money is not credited. And they giving one useless solution which will not work, after that again i have to call them. Its really Frustrating, i'm wasting my time and energy for getting my own money from them. They not able to provide one proper solution and commitment.