[Resolved]  Amazon India — No update about my order

Oct 06, 2016

Updated by ipeecee Amazon have contacted the seller, I have contacted the seller but the seller only did send a tracking id to me which has no update about the product.It just shows in transit.There is no information when the product will be delivered.I want refund of my money.Amazon dissappointed me thorougly.No official bothered to contact customer and update or apologise.

Oct 06, 2016

Updated by ipeecee Carrier Name : Blue Dart
Waybill No : [protected]
I have written to blue dart but no reply from them.And their call doesnot get connected.Please help me out

Oct 13, 2016

Updated by ipeecee Very unprofessional attitude and no proper response by seller.I was supposed to receive the item on 6 oct but received it on 13 Oct.I didnot get any update.When I contacted the seller they only sent me the tracking id and the link of the courrier, which I already had and it was of no use, because there was no update apart from it showing "in transit".They didnot bother to contact the courrier people to get it delivered at the earliest.Amazon people were also very unhelpful and didnot cooperate.The executives donot have a resolution oriented approach neither do they have the correct information.When asked to connect the call to supervisor, they simply refuse.Nobody from Amazon bothered to contact me and update.I had to escalate a complaint.It was a meagre harassment.Only when I raised the complaint with blue dart, things moved and finally I received the product.I didnot expect such unprofessionalism from Amazon.They should have compensated for their negligence, which they didnot bother to.