Amazon India — non delivery of a prepaid product | |||
I have ordered a mobile handset (Infocus vision 3) from amazon india and the product was to be delivered by march 3, 2018. But that product was cancelled due to some unknown reason by the delivery agent. The agent didn't call me for any delivery about the product and when i called him and asked about the non delivery of the said product, he told me that he will deliver it before 6pm. But when i again called him at 6 pm then his phone was switched off. After that i called the amazon customer care service and they also didn't solve my problem. Rather they said that you have to order it again. This is the second time i'm having problem with the delivery of my order. Earlier i had ordered shoes from amazon, but that product was also cancelled without any reason. So, it's very annoying receiving such kind of customer service. They are very casual about these things but we are the ones who face problems. They are telling me to order the product again, but why should i suffer.!!! Am i here to order the product again and again.. So i request you to please take some strict action against these kind of things so that normal people don't face any problem. Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
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