Amazon India — Non delivery of the product

Address:	Bangalore, Karnataka
Website:	www.amazon.in

This is in reference to Order number: #[protected]Chevron Moto G Play 4th gen (Motorola Moto G4 Play) Screen Protector, Premium Oil Resistant Coated Tempered Glass Screen Protector Film Guard for Moto). I received an email and SMS on 31st December 2016 that the product has been delivered but it has not been delivered at all. I was physically present at the delivery address when I received the SMS but it the product never reached me. Upon contacting the Amazon customer rep through Toll-Free number after 2 days, I was told that the product will be delivered in a day but it has not been delivered till today. No refund also!