Amazon India — Non Fulfilment of Orders by Amazon

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New Delhi, Delhi

Non Fulfilment of Orders by #Amazon My son placed an Order for Laptop today - made payment and was happy that he would get the laptop by 17 July as he has to reach hostel on 19.His order was cancelled for no reason and his money stuck with Amazon. Now what does he do ??? He needs a laptop for his classes !!! Amazon offers compensation - a Rs. 250 on-line voucher - Is this a joke ? Email sent for which no reply has been received yet. Order dated 9/7/15 My order was cancelled for no reason after I have made the payment. Now my money is blocked with you and I cannot purchase from any other site. I needed this urgently as I have to reach my hostel on 19th July. Now I have to wait for refund and then order again from some other site and I cannot get delivery before 19th July. This has caused so much metal agony to me and I am feeling badly cheated by Amazon. I need an apology from Amazon along with proper compensation for such harassment, mental agony, cheating with lucrative offer which you cannot fulfil, illegally holding my money and for the time which I wasted on your website, failing which I will be compelled to take legal action against Amazon. Apart from the below email I had also called and your executive offered a compensation - A Rs. 250 on-line voucher - Is this a joke ? Seller also confirms this was due to a system error on amazon's part but Amazon is not ready to take responsibility. Height of Arrogance -----Original Message----- From: Deal Kya Hai? - Amazon Marketplace [mailto:[protected]@marketplace.amazon.in] Sent: 10 July 2015 06:55 PM To: Uditya Tyagi Subject: RE: Enquiry from Amazon customer Uditya Tyagi (Order:[protected] Order ID[protected]: 1 of HP Pavilion 15-P207TX 15.6-inch Laptop (core i7-5500U/8GB/1TB/15.6 inch/Windows 8.1/NVIDIA GetForce 840M/With Laptop Bag) [ASIN: B00TY8U0Z4] [protected] Begin message[protected] because there was a pricing error due to a system error on amazon's part and we could not have sold the laptop at a loss of 5000/- --- Original message --- Order ID[protected]: 1 of HP Pavilion 15-P207TX 15.6-inch Laptop (core i7-5500U/8GB/1TB/15.6 inch/Windows 8.1/NVIDIA GetForce 840M/With Laptop Bag) [ASIN: B00TY8U0Z4] [protected] Begin message[protected] My order was cancelled for no reason after I have made the payment. Now my money is also blocked and I cannot purchase from any other site. Please let me know why the order was not fulfilled.