Amazon India — non receipt of redmi y3 mobile phone of order no[protected]

Address:

Darshita Aashiyana Private Ltd, 1/B Indospace Logistic Park Puduvoyal, Durainallur Villlage, Ponneri Taluk, Thiruvalluvar, Tamil Nadu, 601206

An order dated 4.10.2019 was placed with amazon.in vide order no[protected] for redmi y3 (Elegant blue, 3gb ram, 32 mp selfie camera, 32gb storage, 400mah battery< redmi-y3-gblue-32g-d) hsn 8517 with unit price rs 7, 141.96 and a payment of rs 7999.00 was made vide credit card. The delivery boy called upon me on on 5th october 2019 and said he is on the way. Within another 2 minutes i receive an information that the package has been delivered. However after contacting amazon customer care they said that nothing can be done about it as the status shows delivered. The delivery boy has blocked my number and not taking calls and amazon has said that they cannot share the delivery signatures and details and also asked me to go for a legal recourse. The item was sold by darshitha aahshiyana pvt ltd of thiruvalluvar tamil nadu who cannot be reached for confirmation.