[Resolved]  Amazon India — non refund of cost of cancelled item

Address:

Ahmedabad, Gujarat, 382424

I have ordered a churidar from shoppers stop through amazon india and paid the cost of product in advance. On reaching the delivery date suddenly the product appeared from my order list and shown as cancelled. I talked to amazon customer care and asked for refund they said that within 3 days the refund will be credited to bank account. Even though the account of amazon showing that the amount credited to me neither the same is credited to my amazon pay nor to my bank account. I have tried to contact the customer care but due to their special setting i could not contact to them for a cancelled order. I am enclosing the screen shots i already kept for my records is attached herewith for your reference.