Amazon India — Not an actual 'home-delivery'

Address:	Mumbai City, Maharashtra, 401106
Website:	www.bluedart.com

Who is a delivery boy? As most o[censored]s in simple words will answer the one who delivers parcel to your residence. But it was not in the case of the order i placed on 30th may 2017. I order a fidget spinner - green apple (Orange) which arrived earlier than expected that was today 1st june 2017 and it was of good quality as well. I am lodging this complaint not against the quality but the quality of the way it was delivered. The delivery man called me over phone and asked me to come and take the parcel. The place was 5 minutes of walkable distance to me. But i suppose we pay delivery chargers for a home delivery not an out delivery. The delivery man named mr. Agyatkumar ashok sharma from blue dart express limited told me that he had other deliveries too and he is calling most of them at the said place (Big cross, uttan naka, bhayandar west). If it was a case of the delivery man not finding the residence i would still have the courtesy to walk out of my home and guide him. But what is the use of online sites when a delivery man like mr. Sharma asks to come out to the said place and take the delivery without putting the efforts in finding the residence. He also gave an excuse that it was chawl system but it was not because here there are bungalows not chawls. And to be fair a chawl, bungalows or buildings shouldn't make any difference when it comes to delivery. E-commerce is meant to provide shopping at one place and reduce efforts of physically shopping but i guess delivery man like this one is going to change the perception of most of the customers and stop purchasing online. Overall he was rude wen questioned him about home-delivery and paying the charges for home-delivery. If i wished i wouldn't take the order or either not pay the delivery charges to teach him a lesson. But yet as the fidget spinner was for my younger sibling who was just 11 yr old and was eager to have it so i accepted and paid the exact money with delivery charges. The suprising fact was my neighbour too had placed an order and the delivery man had her parcel too. Knowing this i lost my temper as well as my neighbour as he had no efforts put into finding the residence at all and was rude in talking as well. I couldn't even expect a sorry from him as he was way too rude.