Amazon India — oneplus 5 | |||||
I ordered a one plus 5 from amazon.in which was suppose to get delivered by friday 18/8/17. On friday i get an update that the package is delayed because it has reached to a wrong courier facility. When i contacted the customer care they promised me that it will be the first thing which will happen on 19/8/17 morning. Entire day i waited at my house but the package was not delivered. I called the customer care again and they told me the same thing again that the package has again reached a wrong facility. I spoke to mr. Rashid khan from the escalation department and he told me not to cancel the order and sent me a confirmation mail that my package will be delivered on sunday at any cost. I waited for the entire day again and when i contacted the customer care they told me to wait till monday because the package is still not out for delivery. As a common man i really needed my phone urgently because most of my work is on calls, whatsapp and social media networks like facebook and instagram. I costed me financially and mentally so i want to file a legal case against amazon.in and demand a compensation for the same. I demand my refund plus a compensation for this mental harassment. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Please help me no one is coming to pick it up i have received the item and on the same day i have return it but no one has came to pick it up the date for pick up was 16 aug but till now no one is there to pick it up please look over my complain it is really very bad experience of my online shopping.and specially with amazon.
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I have no purchase Amazon India but I have received sms for dedication credit card for Amazon prime so please take my complete for Amazon India
Lokesh kumar chauhan
A/Can[protected]
Lokesh kumar chauhan
A/Can[protected]
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